- WHO IS THE DATA CONTROLLER FOR YOUR PERSONAL DATA?
Company name: TALLERES FELIPE VERDÉS, S.A.
Telephone: +34 93 806 06 06
E-mail: info@verdes.com
Address: Calle Metalurgia 2, 08788 Vilanova del Camí (Barcelona), Spain
Tax ID No.: A-08138042
TALLERES FELIPE VERDÉS, S.A., is the owner of the website you visit, and is the Data Controller of the User’s personal data, so in the processing of personal data, it guarantees compliance with current regulations on data protection LOPDGDD- Organic Law 3/2018 of 5 December, Regulation (EU) 2016/679 of 27 April, 2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and the free circulation of such data, as well as Law 34/2002, of 11 July, on Services of the Information Society and E-Commerce (LSSICE or LSSI), for which the following information is provided on the processing of your data:
This privacy policy establishes the method for and provides the necessary information on the management and processing of personal data collected on this website. The user must read and accept it before continuing to browse.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it whenever you access.
The data that we request at all times is appropriate, relevant and strictly necessary for the purpose for which it is collected. As a user, you declare that all the data that you send or provide through these forms is true, accurate and relevant for the purpose for which it has been requested.
- WHAT TYPE AND CATEGORIES OF PERSONAL DATA DO WE PROCESS?
The categories of data we process are classified into:
- Identification and contact data.
- Billing and payment information.
- Connection and browsing data.
Professional identification and contact data: Name and surnames, postal address, date of birth, telephone number and email address. It is possible that you may provide data from third parties with whom you have some type of relationship. In that case, we will process the data because we understand that you have notified these third parties that you were going to send their data and have referred them to this privacy policy so that they know how we process their data, as is your responsibility.
Billing and payment information. Billing address, current account number and bank details. Data necessary to make and complete an invoice.
Connection and browsing data. In this case we may have access to your device’s IP address, device identification code and metadata.
- WHAT IS OUR PURPOSE FOR PROCESSING YOUR DATA?
We will process your personal data for different purposes depending on your relationship or interaction with us. For example:
Requests for information: Manage your requests through the different TALLERES FELIPE VERDÉS, S.A. channels (email, phone, forms, etc.) and contact you regarding your request
TALLERES FELIPE VERDÉS, S.A. services
- Hire a service from TALLERES FELIPE VERDÉS, S.A. through any of the channels we offer.
- Request and manage an appointment to visit our facilities.
- Contact you, through any means owned by TALLERES FELIPE VERDÉS, S.A. (phone, email, WhatsApp), in relation to the service or product you have requested.
- Manage the payment of services or purchase of products.
- Answer, through any means owned by TALLERES FELIPE VERDÉS, S.A. (phone, email, WhatsApp), any questions about our products or services.
- Prepare and send invoices.
- Conduct and send you quality surveys about the services you have contracted with TALLERES FELIPE VERDÉS, S.A.
TALLERES FELIPE VERDÉS, S.A. Customer Service Department When you contact us and provide us with your data, we process it to:
- Manage a request, return or claim, as well as the queries you have for us.
- Send invoices or documents.
Collaborators or candidates. In the event that you send us your CV or contact us to be part of our team, your data will be incorporated into our data processing systems in order for us to be able to evaluate your application.
- We may contact you and send you information about the evaluation of your application by email, or by any other means of communication provided.
Activities or events organised by TALLERES FELIPE VERDÉS, S.A. When you participate in any event or other promotional activity organised by TALLERES FELIPE VERDÉS, S.A. In this case we may use your data to:
- Confirm your attendance at the event.
- Send you a reminder of the day and time.
Social Network Within our social profiles we can process your data when you interact directly with us and send us a direct message to deal with a request. We can also track any mention made of our brand through public profiles on social networks.
Video surveillance systems. To guarantee the safety of people and our facilities we have security cameras.
Commercial communications. If you authorise us to do so, or if you are already a TALLERES FELIPE VERDÉS, S.A. customer, we will process your data to send you electronic communications about our promotions, products, or offers.
You can opt out of receiving such messages at any time by following the unsubscribe link at the bottom of any of our communications.
In relation to sending advertising, we expressly inform you that we do not make automated decisions which may affect you.
Analytics Conduct internal analysis. For exclusively internal ends and purposes. We may process your data in an aggregate manner (i.e. in a way that does not identify you) or, where appropriate, pseudonymised to:
- Carry out internal analyses and prepare studies, reports and statistics that allow for an adaptation of the activity and commercial information of TALLERES FELIPE VERDÉS, S.A.
- Understand the way in which clients in general interact with TALLERES FELIPE VERDÉS, S.A. to know the degree of satisfaction of our clients and users and detect those aspects where we can improve.
- WHY DO WE PROCESS YOUR PERSONAL DATA? WHAT LEGAL BASIS DO WE HAVE TO PROCESS THEM?
TALLERES FELIPE VERDÉS, S.A. Services: When contracting our services or purchasing our products, we process your data as necessary to be able to carry out the contract that binds us, when you contract a service or to establish the pre-contractual relationship in the event that you request a quote or we need certain information prior to the provision or contracting of our services.
To prevent fraud in the contracting of services, we process your data based on our legitimate interest, as well as in the case of sending quality surveys about the contracted services, monitoring your budget through calls or emails or managing quotes based on the information collected.
We may also use your data to create profiles based on the use of the website and specialised advice based on consent.
Collaborators or candidates. In the event that you send us your CV or contact us to be part of our team, the legal basis will be your own consent when you send us your CV or participate in our selection processes.
Events or activities organised by TALLERES FELIPE VERDÉS, S.A.: We process the data that you provide us when you participate in events organised by us on the basis of the contractual relationship that binds us which contains bases or conditions of the promotion and, on the basis of your consent.
Social Networks: The legal basis for the processing of this data is the contractual relationship or the fulfilment of legal obligations in the event that you are already a client of TALLERES FELIPE VERDÉS, S.A. and the legitimate interest of TALLERES FELIPE VERDÉS, S.A. for monitoring social networks.
In this regard we inform you that the processing of your personal data within the domain of these social networks will be governed by their own privacy policies, so the exercise of rights by TALLERES FELIPE VERDÉS, S.A. will be limited to those allowed by the social network in question. Therefore, we recommend that you review the conditions of use and privacy policies of these social networks before following our profiles on them.
Video surveillance systems: The images that are captured by our systems are processed on the basis of the legitimate interest of TALLERES FELIPE VERDÉS, S.A. for safeguarding the safety of facilities and people.
Commercial communications: We process your data to send you advertising based on the consent you give us and on the basis of our legitimate interest in those cases where there is a relationship with TALLERES FELIPE VERDÉS, S.A. and where the information we send you is related to the products and services you have purchased or contracted.
Analytics: To carry out internal analyses, the basis for processing your data in an aggregated or pseudonymous manner is our legitimate interest in improving our products and services, as well as the improvement and adaptation of our Communication Channels.
- WHO DO WE SEND YOUR DATA TO?
Your data will not be communicated to and third party outside of TALLERES FELIPE VERDÉS, S.A., except for under legal obligation.
In some cases, we provide your data (only when necessary) to third-party service providers. These providers can only process your data to provide the corresponding services, having committed to compliance with the applicable regulations regarding data protection, at the time of contracting. Therefore, they cannot use said information for their own purposes or transfer it to third parties. We may also be required by law to disclose your data to public entities, authorities or bodies.
- DO WE TRANSFER DATA OUTSIDE THE EUROPEAN UNION?
Yes, we may carry out international data transfers outside of the EU. Although, in the event that, within the scope of the processing operations of this Privacy Policy, your data is processed in countries outside the EU or the European Economic Area (“EEA”), with respect to which there is no ruling on suitability by the European Commission, TALLERES FELIPE VERDÉS, S.A. will guarantee that your data is processed in accordance with European data protection standards.
To the extent necessary and to ensure the security of data transfers to recipients in countries outside the EU or EEA, we will use international transfer agreements based on Standard Contractual Clauses or other mechanisms that allow the transfer of data under data protection regulations, including the adoption of appropriate technical and organisational protection measures for the protection of transmitted data.
- HOW LONG DO WE STORE YOUR PERSONAL DATA?
TALLERES FELIPE VERDÉS, S.A. Services: The personal data provided will be kept as long as the commercial or contractual relationship is maintained, you do not request its deletion and during the period for which legal responsibilities could arise for the services provided.
Collaborators or candidates. The storage period for your data will be one year, unless you exercise your right of cancellation before that period. After this period, we will proceed automatically to the cancellation and destruction of your CV
Events or activities organised by TALLERES FELIPE VERDÉS, S.A.: We store personal data for the period necessary to comply with legal obligations.
Social Networks: We can only consult or delete your data in a restricted manner as we have a specific profile. We will process them for as long as you allow us by following us, being friends or clicking “like”, “follow” or similar.
Any rectification, restriction of information or publications must be done through the configuration of your profile or user in the social network itself.
Video surveillance systems: Camera footage will be deleted within a maximum period of thirty (30) days, unless there are compelling reasons to store it for longer (for example, if it is part of a police investigation).
Commercial communications: We will store your data as long as you do not request the cancellation thereof.
Analytics: The data will be kept for a maximum period of five (5) years.
- DO YOU KNOW YOUR RIGHTS RELATING TO YOUR PERSONAL DATA?
If you wish to make a request to TALLERES FELIPE VERDÉS, S.A. in relation your data and exercise your rights in this regard, contact TALLERES FELIPE VERDÉS, S.A. quickly and easily via email at: info@verdes.com
Right of access to personal data. You have the right to obtain a copy of the personal data that TALLERES FELIPE VERDÉS, S.A. holds about you and information about how we use it.
Right of rectification. You may request that TALLERES FELIPE VERDÉS, S.A. update or rectify the personal data that we have.
Right of suppression. You can ask us to cancel your data. Keep in mind that said cancellation may imply that we have to stop providing you with a service.
Right to opposition and the restriction of processing. You can oppose the processing of your personal data, or request that they not be used for certain purposes.
Right to portability. Provided that the necessary requirements are met, you can request your personal data in a commonly used electronic format and have them transmitted to another third party of your choice.
Right not to be subject to automated individual decision-making (including profiling). You have the right not to be subject to a decision based solely on automated processing.
Right to withdraw your consent. If you have given us your consent for specific data processing, you can withdraw it at any time.
You also have the right to file a claim with the Spanish Data Protection Agency. You may file a claim with the Spanish Data Protection Agency at www.agpd.es
- DO YOU NEED A FORM TO EXERCISE YOUR RIGHTS?
We have forms for the exercise of your rights. You must request them at info@verdes.com
These forms must be signed electronically or be accompanied by a photocopy of your ID.
Your request will be dealt with within a maximum of one month from your request, and two months if it is very complex, in which case we will notify you that we need more time.
- DO WE USE COOKIES?
Yes, you can consult the cookie policy in the corresponding link at the beginning of the website.
- WHAT SECURITY MEASURES DO WE APPLY?
We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the level of technology to avoid the loss, misuse, alteration, unauthorised access and theft of Personal Data.
We use information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorised access to data. To achieve this, the user/client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls if necessary.
The user should be aware, however, that security measures on the internet are not one hundred percent secure.
- CONSENT AND ACCEPTANCE
By checking the mandatory acceptance boxes in our “Privacy Policy” and by entering data in the fields on our forms, the user expressly, freely and unambiguously accepts that their data is necessary to fulfil their request, declaring that they have been informed of the conditions concerning the protection of personal data and accepting and consenting to the processing thereof by TALLERES FELIPE VERDÉS, S.A. in the form and for the purposes described in this Privacy Policy.
- CAN THIS PRIVACY POLICY CHANGE?
Yes, this privacy policy may be updated to adapt it to any changes that may occur or to new legislation that may be enforced which affect the policies included in this document. Therefore, we recommend that you review it periodically. The last update was in September 2021.